> ## Documentation Index
> Fetch the complete documentation index at: https://docs.passr.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Plans

> Passr pricing plans, usage limits, and how to upgrade your subscription.

# Billing & Plans

Passr offers four pricing tiers designed to scale with your brand — from your first pilot product to a full enterprise catalog. All plans include core DPP functionality. Higher tiers unlock larger catalogs, more team members, and advanced features.

***

## 1. Plans Overview

|                               | **Starter**  | **Growth**   | **Scale**    | **Enterprise** |
| :---------------------------- | :----------- | :----------- | :----------- | :------------- |
| **Price**                     | €149 / month | €349 / month | €799 / month | Custom         |
| **Products (SKUs)**           | 50           | 500          | Unlimited    | Unlimited      |
| **Team Members**              | 2            | Unlimited    | Unlimited    | Unlimited      |
| **Digital Passports**         | ✓            | ✓            | ✓            | ✓              |
| **QR Code Export**            | ✓            | ✓            | ✓            | ✓              |
| **PFAS Tracking**             | ✓            | ✓            | ✓            | ✓              |
| **Supplier Portal**           | ✓            | ✓            | ✓            | ✓              |
| **Bulk QR Export**            | —            | ✓            | ✓            | ✓              |
| **CSV Catalog Import**        | —            | ✓            | ✓            | ✓              |
| **Custom QR Domain**          | —            | ✓            | ✓            | ✓              |
| **Priority Support**          | —            | ✓            | ✓            | ✓              |
| **Custom Domain**             | —            | —            | ✓            | ✓              |
| **Bulk Data Export**          | —            | —            | ✓            | ✓              |
| **SLA Guarantee**             | —            | —            | ✓            | ✓              |
| **Dedicated Account Manager** | —            | —            | ✓            | ✓              |
| **Legal Compliance Review**   | —            | —            | —            | ✓              |
| **On-Premise Option**         | —            | —            | —            | ✓              |

***

## 2. Free Trial

All new accounts start on a **free trial** with full access to Passr's features. The trial has no hard time limit — you can explore the platform, add products, and test QR codes before committing to a paid plan.

Once you're ready to publish passports commercially or need to go above the trial limits, upgrade from the **Billing** section of your dashboard.

***

## 3. Upgrading Your Plan

1. Go to **Settings → Billing** in your dashboard
2. Review your current usage (SKUs used, team members, passports published)
3. Click **Upgrade** next to the plan you want
4. Complete checkout via Stripe (card payment)

Upgrades take effect **immediately** — your SKU limit and feature access are updated the moment payment is confirmed.

<Note>
  All plans are billed monthly. Annual billing with a discount is available — contact [hello@passr.eu](mailto:hello@passr.eu) to arrange annual terms.
</Note>

***

## 4. Usage Monitoring

Your **Billing** page shows live usage meters so you always know where you stand:

| Meter                   | What It Tracks                            |
| :---------------------- | :---------------------------------------- |
| **SKUs**                | Number of active products in your catalog |
| **Team Members**        | Number of users with workspace access     |
| **Passports Published** | Number of products in Published status    |

Usage meters update in real time. If you're approaching a limit, the meter turns amber (>70%) or red (>90%) as a visual warning.

***

## 5. Enterprise Plan

The **Enterprise** plan is for larger brands with complex requirements:

* **Unlimited** products, users, and passports
* Custom SLA guarantees for uptime and response time
* Dedicated account manager and compliance onboarding support
* Legal compliance review — our team reviews your passport data for regulatory accuracy
* On-premise deployment option (self-hosted in your own infrastructure)
* Custom contract terms

Contact us at [enterprise@passr.eu](mailto:enterprise@passr.eu) or book a call at [passr.eu/enterprise](https://passr.eu/enterprise) to discuss requirements.

***

## 6. Cancellation & Data Retention

You can cancel your subscription at any time from **Settings → Billing → Cancel Subscription**. Your account moves to a read-only state at the end of the current billing period:

* All your data (products, compliance records, scan history) is retained for **90 days** after cancellation
* You can reactivate at any time during this period and continue where you left off
* After 90 days, data is permanently deleted

<Warning>
  Export your compliance data (see [Settings → Data Export](/docs/settings)) before cancelling if you need to retain records for audit purposes.
</Warning>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Settings" icon="gear" href="/docs/settings">
    Manage your brand profile, security, and data export options.
  </Card>

  <Card title="FAQ" icon="circle-question" href="/docs/faq">
    Common questions about plans, compliance, and features.
  </Card>
</CardGroup>